Communication Assessment

Communication is very essential in the workplace because it enhances collaboration and cooperation among workers. In an interview, recruiters need to assess the communication skills of every candidate attending the interview.

How to Assess Communication Skills in Interview

Some questions can help interviewers assess the communication skills of candidates in an interview. Some of the important communication skills employers should watch out for include brevity, friendliness, listening skill, respect, and empathy. Here are two sample questions that recruiters can use to assess the communication skills of candidates:

• How would you describe yourself?

The major aim of this question in communication assessment is to find out how candidates express themselves both via verbal and non-verbal means. A candidate with good communication skills will answer the question briefly and yet provide enough information about himself/herself.

• How would you attract and retain the attention of audiences while presenting some ideas at a meeting?

This kind of question requires candidates to highlight the communication skills they use while presenting some ideas. Of course, candidates also need to demonstrate the skills they are highlighting.

Signs of Bad Communication Skills

In an interview, recruiters should pay close attention to the behavior, body language, and manner candidates communicate to verify everything they profess. Even if candidates with bad communication skills manage to provide the appropriate answers to questions, they will find it hard to hide certain signs that classify them as either bad or good communicators. Here are the signs candidates with poor communication skills will show:

1. Poor presentation skills
Candidates with poor communication skills will find it hard to present their ideas in an understandable manner. They may not even be able to present information about themselves well.

2. Arrogant behaviors
Candidates with poor communication skills are fond of making impolite comments and constantly interrupting people while they speak. So, interviewers should watch out for these signs in an interview.

3. Lack of persuasion abilities
Candidates with good communication skills will talk persuasively. The interviewers must feel the persuasion in the speech of candidates before considering them to be good communicators.

4. Bad body language
Body language can serve as a non-verbal means of communication. Fortunately, most people express only genuine information through body language. Hence interviewer should study the body of candidates to gather further information about candidates.

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