24/7 dedicated support, named CSMs, SLA guarantees, and proactive monitoring — ensuring your hiring never stops because your platform does.
Our enterprise-grade platform is built to support thousands of users and millions of assessments with 99.99% uptime.
Select from our library or build custom assessments tailored to your specific role requirements.
Candidates complete assessments in a secure, high-fidelity environment with advanced proctoring.
Review deep-signal reports and make data-driven decisions to hire the best talent with confidence.
Enterprise hiring programmes can't afford to wait on a support ticket queue. Prelim's Enterprise Support tier provides dedicated technical account managers, priority escalation pathways, and a named support engineer who understands your specific deployment.
From 24/7 emergency support to quarterly business reviews and proactive health monitoring of your assessment environment, our Enterprise Support package is built to ensure your hiring programme never stops.
From standard self-service to fully managed Enterprise — the right level for your needs.
A dedicated technical account manager and support engineer who know your deployment, your team, and your priorities.
Emergency issues resolved within 1 hour. Critical issues within 4 hours. Standard requests same business day.
Regular business reviews with your account team — covering usage analytics, optimisation opportunities, and roadmap planning.
The dedicated support infrastructure that enterprise hiring programmes rely on.
Talk to our Enterprise team about a support package tailored to your programme.
