Knowledge Base

Everything You Need
to Get the Most
from Prelim.

Documentation, tutorials, and answers from the Prelim support team — searchable and always up to date.

500+Help articles
<2 minAverage answer found
4.9/5Support satisfaction
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Getting Started
Step-by-step setup guides for every use case
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Platform Guides
Deep-dive documentation for every feature
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Integrations
ATS, HRIS, and SSO setup walkthroughs
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Reporting
How to read, share, and act on assessment data
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Security & Privacy
GDPR, data handling, and compliance documentation
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Live Support
Chat with our team for complex technical questions
SUPPORT

Self-serve support

Everything you need to set up, integrate, and master the Prelim.io platform.

  • Automated evaluation & instant scoring
  • Expert-validated question library
  • Seamless candidate experience
Knowledge Base
WORKFLOW

How it works

1

Configure

Select from our library or build custom assessments tailored to your specific role requirements.

2

Evaluate

Candidates complete assessments in a secure, high-fidelity environment with advanced proctoring.

3

Hire

Review deep-signal reports and make data-driven decisions to hire the best talent with confidence.

Knowledge Base
Knowledge Base

Everything You Need to Get the Most From Prelim

Our comprehensive knowledge base gives you step-by-step guidance on every aspect of the Prelim platform — from account setup and assessment configuration to advanced reporting and API integration.

Maintained by our product and customer success teams and updated with every platform release, the knowledge base is the definitive reference for Prelim users at every level of technical sophistication.

  • 500+ articles covering every platform feature
  • Video tutorials for complex workflows
  • API documentation for technical integrations
Knowledge Categories

Find Answers Fast, Get Back to Hiring

Organised for quick discovery — whether you're a new user or a power administrator.

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Getting Started

Quick-start guides, account setup walkthroughs, and your first assessment launch checklist — everything to go live fast.

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Platform Configuration

Detailed guides for assessment settings, branding, user management, ATS integration, and advanced workflow configuration.

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API & Integrations

Full API reference documentation, webhook guides, and integration tutorials for Workday, Greenhouse, Lever, and 30+ ATS platforms.

Everything You Need Is One Search Away

Explore the Prelim knowledge base and get instant answers to your questions.